Stages to build a team out of a group of professionals
A team is a group of people sharing the same objectives. You need guidance and time to transform a group into a team going through the steps as reported here. Leadership must adapt to the team’s stage of development as documented by Tuckman (1965).
In the Forming/Warming stage the group has positive expectations and is keen to show results. Productivity is rather low, people have to learn to work together. Integration overheads cause poor delivery and group frustration. The leader must be directive because the group needs authority. Communicate your expectations for the group’s goals and priorities. Clarify expectations for each member and how teamwork can improve output. This is a good time to set the Code of Conduct when ethical standards are set.
In the Storming stage goals and expectations become clearer. Members understand how everyone can fit into the group. As relationships grow stronger, productivity increases. Conflicts are common. Leadership must be task-oriented but remember that developing good relationships is key. Keep a firm hand but prepare members to participate in decisions. Acknowledge and accept dissatisfaction, do not take frustration personally.
In the Norming stage productivity increases as expectations match the reality of the team. Cohesion develops as individual limits are tested and defined. Dissatisfaction decreases, members share the responsibility for achieving better results. The leader is forthcoming to acknowledge progress and achievements. Keep the group in the driver’s seat by transferring responsibility. Acknowledge the evolution of the team due to improved relationships.
In the Performing stage the group works well, the people are motivated and proud. Members are autonomous and free to choose the best way to interact. The right balance between autonomy and teamwork is everyone’s top priority. The leader is supportive to empower each and every member to be autonomous. Keep focused on the group as a whole and treat under performers separately. Respect the group’s decisions, focus on results.
