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Document: Lessons Learned

Document to trace back decisions and improve decision-making 

The Lessons Learned document should be maintained through the entire project as a memory of the decisions made and their consequences. As a “notes do yourself” this document can be valuable to the project manager in future projects and to other managers that have to face the same kind of decision.

The main components are:

  1. name the issue
  2. briefly describe it and the decisions taken
  3. evaluate the decision and provide advice on how to improve the solution

The document is updated and revised at the end to record the final learning experiences, usually associated with project mistakes. Remember to write it to help future project managers.

TIP: Avoid naming people that you might want to criticise as the document will be made available to others and it could be used in political feuds. As the editor of the project documentation, you should take this precaution and scan for names before filing the document in the Project DataBase.